Support
Help for AdFlow, the reward app from AFO World Ltd.
We dey usually reply inside few hours. When e busy, e fit reach 48 hours. Add your User ID (inside the app under Wallet → Device) so we fit find your account quick.
Inside the app
Chat with us from the app. Na the fastest way, and we go see which account you dey write from.
Telegram
Message our support bot: @adflowappbot. News and updates: our channel.
Privacy and data matter, plus account delete: privacy@getadflow.app. Business and partnership matter: hello@getadflow.app.
Questions wey people dey ask
When my withdrawal go land?
We dey check every request, then we go send am by the method wey you choose. You fit follow the status for Wallet → Withdrawal History, and the app go show when dem don pay am. If e dey take pass how you expect, talk to us with the payment reference wey dey there.
Dem reject my withdrawal. Wetin I go do?
The reason dey show for your withdrawal history. If you think say na mistake, talk to support with the payment reference and we go look am again.
I finish survey or offer but points no enter.
Points dey enter when the partner confirm say you finish am, and some offers fit take small time. If e never enter after one day, talk to us with the offer name and the time wey you finish am.
Why videos no dey give me points again?
Every activity get daily limit and small waiting time between ads. Limits dey reset every 24 hours; the "Home" tab dey show today progress.
How I go change my payment details?
Payment details dey lock after you confirm am, so nobody fit turn your payment go another place. To change am, talk to support and we go open am for one change.
How I go delete my account?
Inside the app, open Wallet → Privacy → Delete account, or send email to privacy@getadflow.app. See how account delete dey work.
Company
AFO World Ltd (RC 7241991), Lagos, Nigeria. Read our Privacy Policy and Terms of Service.